The Cab Ride I’ll Never Forget

628,705 views | Posted in Compassion, Life and Death | 115 comments

“I don’t think that I have done anything more important in my life…”

Twenty years ago, I drove a cab for a living.

It was a cowboy’s life, a life for someone who wanted no boss.

What I didn’t realize was that it was also a ministry.

Because I drove the night shift, my cab became a moving confessional. Passengers climbed in, sat behind me in total anonymity, and told me about their lives. I encountered people whose lives amazed me, ennobled me, and made me laugh and weep.

But none touched me more than a woman I picked up late one August night. I was responding to a call from a small brick fourplex in a quiet part of town. I assumed I was being sent to pick up some partyers, or someone who had just had a fight with a lover, or a worker heading to an early shift at some factory for the industrial part of town.

When I arrived at 2:30 a.m., the building was dark except for a single light in a ground floor window.

Under these circumstances, many drivers would just honk once or twice, wait a minute, then drive away.

But I had seen too many impoverished people who depended on taxis as their only means of transportation.

Unless a situation smelled of danger, I always went to the door. This passenger might be someone who needs my assistance, I reasoned to myself.

So I walked to the door and knocked. “Just a minute”, answered a frail, elderly voice. I could hear something being dragged across the floor.

After a long pause, the door opened. A small woman in her 80′s stood before me. She was wearing a print dress and a pillbox hat with a veil pinned on it, like somebody out of a 1940s movie. By her side was a small nylon suitcase. The apartment looked as if no one had lived in it for years. All the furniture was covered with sheets. There were no clocks on the walls, no knick-knacks or utensils on the counters. In the corner was a cardboard box filled with photos and glassware.

“Would you carry my bag out to the car?” she said. I took the suitcase to the cab, then returned to assist the woman. She took my arm and we walked slowly toward the curb. She kept thanking me for my kindness.

“It’s nothing”, I told her. “I just try to treat my passengers the way I would want my mother treated.”

“Oh, you’re such a good boy”, she said. When we got in the cab, she gave me an address, then asked, “Could you drive through downtown?”

“It’s not the shortest way,” I answered quickly.

“Oh, I don’t mind,” she said. “I’m in no hurry. I’m on my way to a hospice.”

I looked in the rear view mirror. Her eyes were glistening.

“I don’t have any family left,” she continued. “The doctor says I don’t have very long.”

I quietly reached over and shut off the meter. “What route would you like me to take?” I asked.

For the next two hours, we drove through the city. She showed me the building where she had once worked as an elevator operator. We drove through the neighborhood where she and her husband had lived when they were newlyweds. She had me pull up in front of a furniture warehouse that had once been a ballroom where she had gone dancing as a girl. Sometimes she’d ask me to slow in front of a particular building or corner and would sit staring into the darkness, saying nothing.

As the first hint of sun was creasing the horizon, she suddenly said, “I’m tired. Let’s go now.”

We drove in silence to the address she had given me. It was a low building, like a small convalescent home, with a driveway that passed under a portico. Two orderlies came out to the cab as soon as we pulled up. They were solicitous and intent, watching her every move. They must have been expecting her. I opened the trunk and took the small suitcase to the door. The woman was already seated in a wheelchair.

“How much do I owe you?” she asked, reaching into her purse.

“Nothing,” I said.

“You have to make a living,” she answered.

“There are other passengers”.

Almost without thinking, I bent and gave her a hug. She held onto me tightly.

“You gave an old woman a little moment of joy,” she said. “Thank you.”

I squeezed her hand, then walked into the dim morning light. Behind me, a door shut. It was the sound of the closing of a life.

I didn’t pick up any more passengers that shift. I drove aimlessly, lost in thought. For the rest of that day, I could hardly talk. What if that woman had gotten an angry driver, or one who was impatient to end his shift? What if I had refused to take the run, or had honked once, then driven away?

On a quick review, I don’t think that I have done anything more important in my life.

We’re conditioned to think that our lives revolve around great moments. But great moments often catch us unaware – beautifully wrapped in what others may consider a small one.

By Kent Nerburn
Adapted from “Make me an Instrument of Your Peace”
Reproduced on Zen Moments with the author’s kind permission
Photo: Taxi Union Square 2007 by Thomas Hawk

Kent Nerburn is the highly acclaimed author of several books on spiritual values and Native American themes. This beautiful story has been widely circulated on the web. It originally appeared in Kent’s book
Make Me an Instrument of Your Peace.

On 29th Sept 2008 this story hit the front page of www.reddit.com. Over 50,000 people viewed it in a period of just 24 hours, and it was widely discussed. Many people said how moved they had been.

Kent responded with this entry on his blog:

Our Better Angels: Some thoughts on “the cab ride.”

He also posted this comment:

“A website out of the U.K., zenmoments.org, has recently posted the now well-traveled story of my experience as a cab driver, when I picked up an old woman who was on her way to a hospice. It has reached number one on a number of websites as a result.

I am thrilled when my ordinary life offers up an extraordinary moment that brings some solace or insight or enjoyment to others, and such has been the good fortune of that moment in the late 1980’s when I was driving the “dog shift” in Minneapolis, Minnesota. What is noteworthy about that moment, beyond its poignancy, is that I did not create it; I merely experienced it and let it unfold.

Life gives us all such moments — I call them “Blue Moments” (See Letters to My Son for an explanation) — where a brilliant light shines through the ordinary moments in our ordinary days. They come unsolicited and unannounced, and provide us the gift of significance and, if we are lucky, the opportunity to serve.
What it is important is to remember that these ARE gifts, and that we cannot receive them if we are not open to them. We need to listen closely, watch closely, and take care not to rush past or through them when they arrive. They are the fabric of our lives, and they will weave themselves with complexity and beauty if we give them time to do so.”.